Parkingzones Vienna ("the app") is an iOS application that automatically determines if you need to buy a parking ticket, based on your current location.
If you have any questions or comments, please contact us at support(@)parkenwien.at.
The processed data is used to operate and improve the app over time. We use the following information to provide app features and understand how users are engaging with the app:
Your current location is only used locally on-device and only when you are using the app. Your current location is never transmitted outside the app. Sharing your location with the app is not mandatory and can be managed via the iOS system settings.
Parking Ticket Form
License plate numbers you enter into the parking ticket form are stored locally on-device, in order to subsequently pre-populate the form and provide a more convenient user experience. Any stored license plates can be deleted from the app at any time.
Contact & Support
Should you choose to contact us via the contact function in the app, an e-mail template will be created with information about your iOS device, the current app version, the last booked parking ticket, and a diagnostics file. This information is used to facilitate our support. If you do not want to provide this information, you can remove it from the e-mail before sending.
Handy Parken (optional)
With the Handy Parken service, the City of Vienna provides a publicly accessible SMS service for the purchase of parking tickets for the City of Vienna. To use the Handy Parken SMS service, a separate Handy Parken account is required. The app is not directly affiliated with Handy Parken.
In-App Purchases (optional)
In-app purchases and subscriptions represent additional content you may buy within the Parkingzones Vienna app on your iOS device.
You may purchase the offered services for a specific subscription period. The subscription will automatically renew at the end of that period. For information on how to cancel your subscription, visit https://support.apple.com/en-us/HT202039.
You may optionally unlock the Parking Permit District subscription with an in-app purchase to unlock the following helpful additions:
- The district area covered by your parking permit is marked as inactive and highlighted in blue color on the map
- Nearby overlapping zones to neighbouring districts are marked as inactive and highlighted in blue color on the map
- Resident-only parking spots in your parking permit district are marked as inactive and highlighted in blue color on the map
- Special exceptions for short-term parking spots in shopping streets in your parking permit district are marked as inactive and highlighted in blue color on the map
Please note that the operator of the app cannot be held liable for the accuracy of the information provided. Although official up-to-date data provided by the City of Vienna is applied, traffic signs on scene are valid in the case of doubt. Furthermore, errors are possible due to inaccuracies in GPS position fixes provided by the mobile device. Please note that the app merely provides assistance for detecting short-term parking zones. Users are recommended to check official traffic signs for their parking spot. No legal recourse for parking fines or other charges is possible.
This document was last updated on September 23, 2020.